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Support

Questions, bugs, billing, or feedback — we're happy to help.

Email hello@paidextension.dev and we'll get back to you, usually within a day.

What's in Pro, and is there a trial?

Pro unlocks advanced mode, data export and unlimited items. It starts with a 7-day free trial — no card required: open the extension and choose "Start free trial".

How do I activate Pro?

Pro activates automatically: after payment, the extension detects your completed checkout and unlocks within a couple of minutes — you can close the checkout tab as soon as payment succeeds. If you have a license key (for example from another device), open the extension's Settings, paste it into "License key", and click Activate.

How many devices can I use Pro on?

Up to 3, and a separate browser profile counts as one of them. Paste your license key into Settings on each one.

It says I've used all my devices.

That happens after a reinstall, clearing the extension's data, or a new computer — the old installation still holds a slot. Open SettingsDeactivate my other devices, or use the device page to release a specific device, then click Activate again.

I lost my license key.

Your key is shown in the extension under Settings while Pro is active, and the purchase email contains an "Open your license key" link. If Pro never activated after payment, email us from the address you bought with and we'll sort it out.

Does the extension work offline?

Yes. Licenses are verified inside the extension, so Pro keeps working without a connection. It checks in with our licensing service every few days when you're online.

How do I cancel or get a refund?

Cancel anytime from the extension's Settings or the link in your Paddle receipt; access continues until the end of your billing period. Not satisfied? We offer a 14-day money-back guarantee — see the refund policy.

Something looks broken.

Make sure you're on the latest version of the extension (your browser updates it automatically), then reload the page. If it persists, email us with your browser version and what you were doing — we'll push a fix.